Getting in touch with technical support

For technical inquiries or support, you can reach us from Monday to Friday, between 9am and 6pm

	by phone at:	for the clients of Banque Populaire
	by phone at:	for the clients of Caisse d'Epargne
	by e-mail:	supportvad@lyra-network.com

To facilitate the processing of your demands, you will be asked to communicate your shop ID (an 8-digit number) .

This information is available in the "registration of your shop" e-mail or in the Merchant Back Office (Settings > Shop > Configuration).