Getting in touch with technical support
For technical inquiries or support, you can reach us from Monday to Friday, between 9am and 6pm
by phone at: |
![]() for the clients of Banque Populaire |
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by phone at: |
![]() for the clients of Caisse d'Epargne |
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by e-mail: | supportvad@lyra-network.com | ||
To facilitate the processing of your demands, you will be asked to communicate your shop ID (an 8-digit number) .
This information is available in the "registration of your shop" e-mail or in the Merchant Back Office (Settings > Shop > Configuration).