Resending the payment confirmation e-mail to the buyer

To resend the payment confirmation e-mail to the buyer in case it has not been received or if the email address has changed:

  1. In the transaction table, search for the transaction for which you would like to resend the confirmation e-mail to the buyer.
  2. Right-click the transaction and click Resending transaction confirmation e-mail to the buyer.
    The dialog box for entering the e-mail address appears.

    The entry field is pre-populated with the buyer’s e-mail address that was recorded during the transaction.

  3. Enter another e-mail address if necessary.
  4. Click OK.