Configuring the delivery of empty reports
By default, the payment gateway does not send empty files.
However, for technical reasons, the Merchant may need to retrieve a file (empty or not) daily.
To enable the sending of empty reports:
- In your Merchant Back Office, open the Settings > Shop > Reports menu and select the Bank reconciliation report tab.
- In General Settings, tick the Send empty reports box (PRODUCTION mode only).
- Click Save.