General principle

The Systempay gateway offers various reporting levels to merchants in order to accompany them in their daily management of data. The merchant can make real-time or slightly delayed reports depending on the selected type.

The gateway provides preformatted reports and the ability to create custom exports from the Merchant Back Office. All report results are available in Test and/or Production mode. They provide the identifier of the transaction initially entered by the merchant or generated by the payment gateway in the vads_trans_id or legacyTransId field.

In order to receive the reconciliation and chargeback reports, the merchant must send a request to his acquirer so that this information can be transmitted to Systempay.