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Viewing the list of greylisted IP addresses

Go to Settings > Risk assessment > [your shop name] and click on the IP address greylist tab.

For each card on the greylist, the interface lists:
  • The IP address
  • The reason for greylisting the card
  • The user who performed the action
  • The date of greylisting the card
  • Buyer details (e-mail, name)
  • The reference of the order used for greylisting
  • The reference of the transaction used for greylisting

It is also possible to view the details of the transaction used for greylisting.

To do this, make a right click on the corresponding line and select Search for the associated transaction from the context menu.

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