Searching for a transaction

Via the search tool:

  1. Select the tab where the search should be performed: Transactions in progress or Captured transactions.
  2. Fill in your search criteria.

    There can be multiple search criteria. There are no restrictions to the number of criteria. However, the more criteria there are, the longer the response time will be. In the event of a time-out, the merchant is prompted to limit his/her search range.

    The search criteria are:

    • Shops ('all' by default)
    • Date/time of creation
    • Date/time of capture in the bank
    • Transaction number
    • Buyer reference number (buyer code provided by the merchant in the form)
    • Merchant order reference (provided by the merchant in the form)
    • UUID (unique payment reference generated by the payment gateway and returned to the merchant website at the end of the payment)
    • Payment card number
    • Authorization number
    • Token (Buyer ID or UMR)
    • Recurring payment reference associated with the token
    • Type of operation:
      • debit: the merchant account is credited,
      • credit: the buyer’s account is credited,
      • verification: operation allowing to check the card validity. It never results in a debit or a credit.
    • Payment method
    • Merchant ID (MID): allows to restrict the search to the merchant ID or the wallet
    • Amount (allows to define minimum and maximum amounts)
    • Status of the operation
      A list of quick searches is also available to the merchant:
  3. Click the Quick search button.

    Results are displayed in the transaction details view.