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Back office

Advanced customization user guide
Transactions management
Notification rules - User Guide
Payment orders
Batch payment orders
Description of reporting
Dashboard management
Integration of your logo - User Guide
User Management
Risk assessment
MOTO payment
Token and recurring payment management
Data collection form

Transaction management

Signing in to Merchant Back Office
Shop settings
- Configuring the shop name
- Configuring the shop URL
- Changing the e-mail address of the shop administrator
- Configuring the default capture delay
- Configuring the default validation mode
- Configuring the additional number of attempts
- Configuring the display of the counter value currency
Transaction lifecycle
- Automatic validation mode
- Manual validation mode
- The “Anticipated authorizations” service
- Authorization request validity period
Reconciling transactions and chargebacks
- The “Visual reconciliation” service
- The “Visual chargeback reconciliation” service
- The “Reconciliation reports” service
- The “Chargeback reconciliation report” service
Transaction retention period
Viewing the dashboard
Viewing transactions
Customizing the display of the transaction table
Searching for a transaction in progress
Searching for a captured transaction
Viewing transaction details
- Viewing payment characteristics
- Viewing payment attempt details
- Viewing installment payment details
- Viewing cascading payment details
- Viewing the 3D Secure authentication result
- Viewing the American Express Safekey authentication result
- Viewing the Paylib authentication result
- Viewing buyer details
- Viewing sub-merchant details
- Viewing shipping details
- Viewing shopping cart details
- Viewing extra details
- Viewing completed transaction controls
- Viewing the advanced risk assessment result
- Viewing transaction history
Performing an operation with your transactions
Validating a transaction
Canceling one or several transactions
Modifying a transaction
Duplicating a transaction
Refunding a transaction
Manual reconciliation
Editing the order reference
Creating a token using a transaction
Downloading the payment receipt
Sending a payment order from a declined transaction
Manually resending a notification
- Resending the end of payment notification (IPN)
- Resending the payment confirmation e-mail to the merchant
- Resending the payment confirmation e-mail to the buyer
Obtaining help

Viewing sub-merchant details

The sub-merchant details transmitted in the payment request are accessible via the Sub-merchant tab.

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