Merchant Back Office
- How do I sign in to my Merchant Back Office for the first time?
- How do I reset my password?
- Where do I find my security code?
- How to switch my shop to PRODUCTION mode?
- When and how to refunding or canceling a transaction?
- Your refund is rejected and you want to know why?
- How to analyze a refused payment?
- How to recover a lost sale after a declined payment?
- What to do when a transaction expires?
- How is the date and time of payment calculated in the Back Office?