In PRODUCTION mode, if your buyer gets an error message such as:
|An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation.|
It becomes impossible to make the payment and the transaction is definitively lost.
You will receive an email notification containing the form that the gateway was unable to process and the value of the invalid field.
We invite you to check the following reason(s) to resolve the issue:
|The CVV is absent or the format of one of the following fields is incorrect.|
The vads_card_cvv_and_birth error code is specific to payment methods of the CETELEM network.
Check that the CVV and the three fields vads_birth_day, vads_birth_month and vads_birth_year are present and correctly filled in.
vads_birth_day indicates the cardholder’s day of birth. It must consist of numeric characters with a variable length up to 2 characters (n..2).
vads_birth_month indicates the cardholder’s month of birth. It must consist of numeric characters with a variable length up to 2 characters (n..2).
vads_birth_year indicates the cardholder’s year of birth. It must consist of numeric characters with a fixed length of 4 characters (n4).