In PRODUCTION mode, if your buyer gets an error message such as:
|An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation.|
It becomes impossible to make the payment and the transaction is definitively lost.
You will receive an e-mail notification containing the form that the gateway was unable to process and the value of the invalid field.
We invite you to check the following reason(s) to resolve the issue:
|The format of the field is incorrect.|
The vads_contracts filed presents a list with a Merchant ID (MID) to use for each acceptance network. Its format must be ( map) type, a list of key/value pairs separated by a “ ; ”. Each key/value pair contains the name of the key followed by “ = ”, followed by a value.
Check that the value entered in the form is correct.