Viewing the brand used for the payment

  1. Search for the transaction in question.
  2. Double-click the corresponding line to view the transaction details.
  3. In the Payment method section, the following details are presented:
    • The payment method brand,
    • The default brand.

The payment method brand corresponds to:
  • Either the brand selected by the buyer if it is co-branded,
  • Or the card brand if it is not co-branded.

The default brand corresponds to:
  • Either the default brand of your contract if the card is co-branded,
  • Or the card brand if it is not co-branded.

Examples for a CB contract configured with the CB brand by default:

  • The buyer has selected the default brand:

  • The buyer has selected a brand that is different from the one in your contract:

  • The card is not co-branded CB/Visa or Mastercard:

    In this case, the default brand becomes the card brand as there are no other options.