Configuring the delivery of empty reports

By default, the payment gateway does not send empty files.

However, for technical reasons, the Merchant may need to retrieve a file (empty or not) daily.

To enable the sending of empty reports:

  1. In your Merchant Back Office, open the Settings > Shop > Reports menu then click on the Transactions report tab.
  2. In General Settings, tick the Send empty reports box (PRODUCTION mode only).
  3. Click Save.