Creating notification rules specific to risk assessment

Use case: Risk assessment is set to informative control. The merchant wishes to receive an e-mail as soon as a verification process detects risk of fraud.

To create the associated notification rule:

In your Merchant Back Office, go to the following menu: Settings > Notification rules.
Click the Create a rule button in the bottom left corner of the screen.
Select Advanced notification.
Select the notification type: E-mail sent to the merchant.
Click Next.
Check the triggering events depending on your needs.
Example: Payment declined, Payment accepted and Token creation.
In the Rule Conditions section, click Add.
In the Variable column, select Informative risk assessment.
Select the equal to operator.
Select the Failed value.
Click Next.
Enter the Rule reference.
Enter the e-mail address to notify.
Select the fields to be included in the e-mail.
By default, the risk assessment details are already included.
If you want to change the content message, please click Customize default text values in the E-mail Settings section.
Once you have completed the configuration, click Create.

When risk assessment set to informative control fails, the merchant receives an e-mail containing the details of completed risk assessment processes:

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Creating notification rules specific to risk assessment