Configuring the additional number of attempts

When refusing a payment, you have the possibility to invite the buyer to make another attempt with another payment method or to re-enter his or her data in case of a data entry error.

To configure the additional number of attempts:

  1. Go to Settings > Shop, then click on the name of the shop for which the configuration must be changed.
  2. Select the Configuration tab.
  3. Enter the authorized number of additional attempts in case of a rejected payment.
  4. If you wish, you can configure an IPN that will be sent upon each rejected attempt by checking Instant Payment Notification URL on a declined attempt.
  5. Click the Save button.


Additional attempts are not allowed:
  • If the merchant has requested to automatically return to the shop via the vads_redirect_error_timeout field,
  • If the payment is an installment payment.