Accessing the user management page
Users can be managed by:
- E-commerce customer service;
- any user with user management permissions.
If your user does not have this right, please contact your company administrator or E-commerce customer service.
The user management page is accessible via the Merchant Back Office (Settings > Company > Users tab).
This tab is visible only if your user has user management permissions.
In this tab, depending on your permissions, you can:
- manage the permissions of an existing user (see: Managing user permissions);
- create a new user;
- associate access rights with a user;
- disable user access;
- search for a user;
- customize user detail display.
All the changes applied to users are recorded. Update history is accessible via Settings > Company > Event log tab.
Specific update details can be viewed by double-clicking the update in question.
The user password is valid for 90 days. After this period, the user must modify it by logging into their account.
A user of the Merchant Back Office is automatically purged if after more than 500 days:
- their account has been disabled;
- they have not logged in;
- their password has expired;
- their account has been blocked.