error 10001 - Error 10001 - TOKENIZATION_NOT_ALLOWED
In PRODUCTION mode, if your buyer gets an error message such as:
| An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation. |
It becomes impossible to make the payment and the transaction is definitively lost.
You will receive an e-mail notification containing the form that the gateway was unable to process and the value of the invalid field.
We invite you to check the following reason(s) to resolve the issue:
| Your shop is not authorized to manipulate card tokens. |
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Using card tokens requires subscription to the corresponding service. We invite you to contact E-commerce customer service for more information. |