error 10185 - Error 10185 - PAYMENT_OPTION_FORMAT_INVALID

In PRODUCTION mode, if your buyer gets an error message such as:

An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation.

It becomes impossible to make the payment and the transaction is definitively lost.

You will receive an e-mail notification containing the form that the gateway was unable to process and the value of the invalid field.

We invite you to check the following reason(s) to resolve the issue:

The value of the vads_payment_option_code field does not respect the ONEY_API network restrictions.
You have requested to create a payment on the ONEY_API network (or ONEY_API_SANDBOX) that requires the transmission of the payment option. However, the value of the vads_payment_option_code field transmitted in your payment form does not respect the expected format (an..5). To resolve the issue: Update your payment form in order to transmit a 1-5 character long alphanumeric value.

The value of the vads_payment_option_code field does not respect the ONEY_API network restrictions.

You have requested to create a payment on the ONEY_API network (or ONEY_API_SANDBOX) that requires the transmission of the payment option.

However, the value of the vads_payment_option_code field transmitted in your payment form does not respect the expected format (an..5).

To resolve the issue:

Update your payment form in order to transmit a 1-5 character long alphanumeric value.