• France
status page
Merchant Back Office
assistance
FAQContact support
Search
Categories
Tags
English
French
English
Homepage
Use cases
Create a payment
Create an installment payment
Create a multi-card (split) payment
Create a payment by Alias (Token)
Create a payment link
Create a recurring payment
Manage subscriptions
Manage your transactions (refund, cancel...)
Analyze your reports
API docs
Embedded Form
REST API
Hosted payment
Mobile payment
File exchange
Logos
Push mail
Snippets
Payment methods
Plugins
Guides
Merchant Back Office
Functional guides

error 10190 - Error 10190 - FRANFINANCE_MISSING_AUTHENT_CHAIN_FOR_NO_FEES_OPTION

In PRODUCTION mode, if your buyer gets an error message such as:

An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation.

It becomes impossible to make the payment and the transaction is definitively lost.

You will receive an e-mail notification containing the form that the gateway was unable to process and the value of the invalid field.

The FRANFINANCE_MISSING_AUTHENT_CHAIN_FOR_NO_FEES_OPTION error appears during a transaction via Franfinance.

We invite you to check the following reason(s) to resolve the issue:

Authentication string missing for the "no fees” option.

You have forced fee deactivation for a Franfinance payment via the vads_acquirer_transient_data field.

However, the corresponding authentication key is missing in the configuration of your Franfinance MID.

To resolve the issue:
  • Enter the missing key in your MID configuration.
  • Update your payment form to use the options supported by your MID.

© 2025 {'|'} All rights reserved to Systempaylegal
25.18-1.11