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error 10216 - Error 10216 - PSE_MULTIC_PRODUCT_BLANK_REF

In PRODUCTION mode, if your Buyer gets an error message such as:

An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation.

It becomes impossible to make the payment and the transaction is definitively lost.

You will receive an e-mail notification containing the form that the gateway was unable to process and the value of the invalid field.

We invite you to check the following reason(s) to resolve the issue:

No field vads_product_refN

N corresponds to the index of the item (0 for the first one, 1 for the second one, etc.).

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