error 10217 - Error 10217 -
PSE_MULTIC_PRODUCT_FORMAT_REF
In PRODUCTION mode, if your Buyer gets an error message such as:
| An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation. |
It becomes impossible to make the payment and the transaction is definitively lost.
You will receive an e-mail notification containing the form that the gateway was unable to process and the value of the invalid field.
We invite you to check the following reason(s) to resolve the issue:
| Invalid field parameters vads_product_refN |
|---|
Be sure to follow this format: PSE_MULTI=[Identifiant boutique du fils]:[NIT du fils]:[Code de Service du fils]. N corresponds to the index of the item (0 for the first one, 1 for the second one, etc.). |