• France
status page
Merchant Back Office
assistance
FAQContact support
Search
Categories
Tags
English
French
English
Homepage
Use cases
Create a payment
Create an installment payment
Create a multi-card (split) payment
Create a payment by Alias (Token)
Create a payment link
Create a recurring payment
Manage subscriptions
Manage your transactions (refund, cancel...)
Analyze your reports
API docs
Embedded Form
REST API
Hosted payment
Mobile payment
File exchange
Logos
Push mail
Snippets
Payment methods
Plugins
Guides
Merchant Back Office
Functional guides

error 137 - Error 137 - eligible_amount_min

In PRODUCTION mode, if your buyer gets an error message such as:

An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation.

It becomes impossible to make the payment and the transaction is definitively lost.

You will receive an e-mail notification containing the form that the gateway was unable to process and the value of the invalid field.

The eligible_amount_min error appears during a transaction via Conecs Electronic Meal Vouchers.

We invite you to check the following reason.

The expressed amount is less than the authorized amount.

The value of the eligibleAmount element cannot be between 0.01 cents and 0.99 cents.

The amount must be expressed in the smallest unit of the used currency.

For CONECS, for example, the vads_acquirer_transient_data field should be valued as follows:

vads_acquirer_transient_data ={"CONECS":{"eligibleAmount":"1299"}}

For 12,99 EUR, the eligibleAmount field must be set to 1299 and not 12,99.

But, the amount expressed in the eligibleAmount element can not be between 0,01 cents and 0,99 cents. It must always be greater than or equal to 1 EUR (written 100).

© 2025 {'|'} All rights reserved to Systempaylegal
25.18-1.11