• France
status page
Merchant Back Office
assistance
FAQContact support
Search
Categories
Tags
English
French
English
Homepage
Use cases
Create a payment
Create an installment payment
Create a multi-card (split) payment
Create a payment by Alias (Token)
Create a payment link
Create a recurring payment
Manage subscriptions
Manage your transactions (refund, cancel...)
Analyze your reports
API docs
Embedded Form
REST API
Hosted payment
Mobile payment
File exchange
Logos
Push mail
Snippets
Payment methods
Plugins
Guides
Merchant Back Office
Functional guides

error 173 - Error 173 - vads_order_description

In PRODUCTION mode, if your buyer gets an error message such as:

An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation.

It becomes impossible to make the payment and the transaction is definitively lost.

You will receive an e-mail notification containing the form that the gateway was unable to process and the value of the invalid field.

We invite you to check the following reason(s) to resolve the issue:

The format of the field is incorrect.

The vads_order_description field allows to transmit an order description in order to display it on the payment receipt and in the payment registration confirmation e-mail (in case of payment in cash).

It must consist of alphanumeric and special characters (except “<” and “>”) with a variable length up to 65 characters (ans..65).

Check that the value entered in the form is correct.

© 2025 {'|'} All rights reserved to Systempaylegal
25.18-1.11