error 02
In PRODUCTION mode, if your buyer gets an error message such as:
| An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation. |
It becomes impossible to make the payment and the transaction is definitively lost.
You will receive an e-mail notification containing the form that the gateway was unable to process and the value of the invalid field.
We invite you to check the following reason(s) to resolve the issue:
| The format of the field is incorrect. |
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The vads_site_id field allows to identify the merchant during exchanges with the payment gateway. It must be in numeric format with 8 digits. Check the value sent in your payment form. |
| Your shop is closed. |
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The transmitted MID corresponds to the closed shop. Please contact E-commerce customer service. |
| The MID does not exist. |
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The transmitted MID does not exist. Check the value sent in your payment form. |