In PRODUCTION mode, if your buyer gets an error message such as:
|An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation.|
It becomes impossible to make the payment and the transaction is definitively lost.
You will receive an e-mail notification containing the form that the gateway was unable to process and the value of the invalid field.
We invite you to check the following reason to resolve the issue:
|The buyer's first and last name must be transmitted|
For payments processed by a WIRECARD acceptance agreement, the last name (vads_cust_last_name field) and first name (vads_cust_first_name field) of the buyer are mandatory.
Reminder: the 2 fields have the same format -