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In PRODUCTION mode, if your Buyer gets an error message such as:

An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation.

It becomes impossible to make the payment and the transaction is definitively lost.

You will receive an e-mail notification containing the form that the gateway was unable to process and the value of the invalid field.

We invite you to check the following reason(s) to resolve the issue:

The vads_override_payment_cinematic field is not populated correctly.

The vads_override_payment_cinematic field is an optional parameter. It is used by the merchant to request, in case of individual transactions, a payment workflow different from the one specified in their contract.

It can be empty or have one of the following values: DIRECT, PRE_AUTO, IMMEDIATE_CAPTURE or DELAYED_CAPTURE.

Sending a value other than those listed will cause an error.

For example, sending the CAPTURE_IMMEDIATE value to the payment gateway will cause an error.