error 153

In PRODUCTION mode, if your buyer gets an error message such as:

An error occurred during the payment request, please make sure that the posted parameters match the ones specified in the documentation.

It becomes impossible to make the payment and the transaction is definitively lost.

You will receive an email notification containing the form that the gateway was unable to process and the value of the invalid field.

We invite you to check the following reason(s) to resolve the issue:

The format of the field is incorrect.

The vads_tax_rate field allows to define the tax rate (VAT) applied to orders made in the shop. Its format must be (enum).

The possible values are:
  • 19.00

    IVA (19%): VAT applied to services and products.

  • 8.00

    Consumo (8%): VAT applied to food and restaurants.

  • 0.00

Check that the value entered in the form is correct.

The amount contains forbidden characters (comma, %, etc.).

The value must be expressed in XX.XX format, with a dot as the separator and without the percentage % suffix.

  • The decimal separator is mandatory for displaying a percentage.
  • It is represented by the “.” symbol.

Examples of errors:

[vads_tax_rate=19,0]

[vads_tax_rate=19.0%]