Providing the response file

The response file will be available on the SFTP server between 8 a.m. and 9 a.m. and between 2 p.m. and 3 p.m., Europe/Paris time zone.

If processing was completed without technical problems, a response file is available in the shopId/id directory.

The query file is automatically moved to the same directory.

The files in the shopId/id directory are archived and then automatically purged. You cannot delete them.

In case of a file validation error, the request file is renamed with a _ERROR or _DUPLICATE suffix in the shopId/depot directory.

Once the error has been identified and fixed you can remove these files from shopId/depot directory.

Otherwise, they will be automatically deleted after 7 days.