Uploading a file to the SFTP server

The payment gateway processes the payment files transferred by the merchant website twice every day: once at 7 a.m. and once at 1 p.m., Europe/Paris time zone.

It is recommended to upload the files to the SFTP server before 6.50 a.m. Paris time, for the first analysis and before 12.50 p.m. Paris time, for the second one.

  1. Connect to the SFTP server:

    Login details were sent to you by e-mail at the moment of recurring payment.

    If you wish to reinitialize your SFTP access, contact E-commerce customer service.

    The connection identifiers are sent to the e-mail address that was used for creating the SFTP account.

  2. Upload your file into the shopId/depot directory.