Getting in touch with technical support

For technical inquiries or support, you can reach us from Monday to Friday, between 9am and 6pm


by phone at:

for the clients of Banque Populaire


by phone at:

for the clients of Caisse d'Epargne


  by e-mail:  

  via your Merchant Back Office:

(Menu: Help > Contact support


To facilitate the processing of your demands, you will be asked to communicate your shop ID (an 8-digit number) .

This information is available in the "registration of your shop" e-mail or in the Merchant Back Office (Settings > Shop > Configuration).