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The process of a single payment

Here is a step-by-step description:

  • The payment is made entirely with a Titre-Restaurant card
  • The buyer does not have a pre-registered card (not a 1-click payment)
  • The buyer does not have the possibility to register their card details

  1. The buyer validates the shopping cart.
  2. The buyer selects the type of Titre-Restaurant card that will be used.
    The card detail entry page appears.
  3. The buyer enters their card data.
  4. Depending on the shop configuration, the CVV may be requested for validating the payment. In this case, the buyer enters their CVV and clicks VALIDATE.
    If the entered card number does not correspond to the issuer selected by the buyer, the payment gateway automatically corrects the type before proceeding to payment.
  5. In case of success, a summary page is presented to the buyer resuming the transaction details.

    Among the displayed information, the logo of the Titre-Restaurant issuer used for the transaction is displayed.

    In case of failure, a message is displayed. The buyer is informed of the payment request rejection.
    Note: the mobile applications provided by the issuers of the Titre-Restaurant CONECS card allow you to understand the reasons of the payment rejection.
    The payment rejection page allows to:
    • Return to the shop

      Or

    • Display the page of payment method selection once again by clicking New payment attempt.

      This feature is available if the merchant configures it via their Merchant Back Office. For this, via Settings > Shop > Configuration tab, the merchant must replace the 0 value specified by default in the field In case of payment rejection, authorize ... additional attempt(s) with the desired value (maximum 2 times).

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