Payment process

The diagram below presents the exchange process from the point of view of the buyer.

The buyer pays the whole amount with Chèques-Vacances :

The buyer chooses to pay only a part of the amount with Chèques-Vacances (or the balance is not sufficient) :

Note:

If the amount to be paid is lower than €20, the payment page will not offer the Chèque-Vacances Connect payment method.

If the amount to be paid is greater than €20 but the balance on the ANCV account is less than €20, the buyer can use the balance on the account and complete it with another payment method.

However, the payment will be refused due to “insufficient funds” if the shop does not have a contract allowing the payment of the remaining amount.