Processing errors
If the payment gateway detects an error while receiving the form, an error message is displayed and the buyer can not be to proceed to the payment.
In test mode:
The message indicates the source of the error and provides a link to the error code description to help you fix it.
In production mode:
The message indicates to the buyer that a technical problem has occurred.
In both cases, the merchant receives a warning e-mail containing the information:
- the source of the error;
- a link to possible causes to facilitate its analysis;
- all the fields of the form.
A description of the error codes with their possible causes is available on our website:
https://paiement.systempay.fr/doc/en-EN/error-code/sitemap.html