Setting up notifications in case of abandoned or canceled payments

This rule allows to notify the merchant website if one of the following cases occur during the complementary payment:

Abandon/cancel, if the buyer clicks on Cancel and return to shop.
The buyer did not complete their payment before the expiration of the payment session.
The length of a payment session is 10 minutes.

This rule is disabled by default.

Right-click Instant Payment Notification URL on cancellation.
Select Manage the rule.
Enter the E-mail address(es) to notify in case of failure field in the "General settings” section. To specify several e-mail addresses, separate them with a semi colon (;).
Check the box Automatic retry in case of failure if you wish to authorize the gateway to automatically resend the notification in case of a failure (can be done up to 4 times).
If you wish to receive notifications in API Form format, enter the URL of your page in URL to notify in TEST mode and URL to notify in PRODUCTION mode field in the "Instant Payment Notification URL of the API form V1, V2” section.
Save the changes.
Enable the rule by right-clicking Instant Payment Notification URL on cancellation and select Enable the rule.