• France
status page
Merchant Back Office
assistance
FAQContact support
Search
Categories
Tags
English
French
English
Homepage
Use cases
Create a payment
Create an installment payment
Create a multi-card (split) payment
Create a payment by Alias (Token)
Create a payment link
Create a recurring payment
Manage subscriptions
Manage your transactions (refund, cancel...)
Analyze your reports
API docs
Embedded Form
REST API
Hosted payment
Mobile payment
File exchange
Logos
Push mail
Snippets
Payment methods
Plugins
Guides
Merchant Back Office
Functional guides

Capturing an order in installments

When receiving an order for which one of the items is no longer available, the merchant can partially capture the order amount.

To use this option, the merchant must:

  • Subscribe to the offer allowing to capture an order in installments viaPayPal.
  • Contact the payment gateway customer service to add this feature to their MIDPayPal.

Here is an example that illustrates this case:

The merchant receives a payment of EUR 45.25100 for 2 items:

  • An item for EUR 45.2530 that can be shipped and captured immediately.
  • A EUR 45.2570 item that is not available in stock but that the merchant is able to obtain, ship and capture afterwards.

The steps for carrying out these two captures are:

  1. Right-click the transaction for which you want to make multiple captures.
  2. Select Cancel.
    This operation cancels the transaction.
    However, thanks to the functionality of the contractPayPalallows to make multiple captures per order, the order will remain open.
  3. Confirm the cancellation of the selected transaction.
  4. Double-click the transaction, which now has the Canceled status, to view the transaction details.
  5. Click on Duplicate at the bottom of the detail window.
    This operation duplicates the canceled transaction to specify an amount and a presentation date for the first item's capture. The amount is partial (EUR 45.2530).
    The dialog box Duplication of the transaction appears.
    Figure 1. Duplicating a transaction
  6. Enter the amount of the first item that you would like to capture (e.g. EUR 45.2530) and its presentation date.
  7. Click Duplicate.
    The transaction is duplicated. It refers to the amount of the first item in the order.

    To proceed to capturing the second item:

  8. Double-click the transaction with the Canceled status to view the transaction details.
  9. Click on Duplicate at the bottom of the detail window.
    The dialog box Duplication of the transaction appears.
  10. Enter the amount that corresponds to the amount of the second item (e.g. EUR 45.2570) and its presentation date.
  11. Click Duplicate.

    The total amount of the initial transaction is captured (amount of item 1 + amount of item 2).

    No other amounts can be captured for this transaction.

    When partial captures appear in the Captured transactions tab with the Captured status, you must close the initial transaction.

    If you do not close the transaction, the Payment in progress status will be indefinitely shown in your buyer's accountPayPal.

    However, if you close the order while some transactions linked to this order are still visible in the Transactions is progress tab, you will cancel these transactions.

    Be careful and make sure to wait until all the payments linked to an order appear in the Captured transactions tab with a Captured status before closing the transaction.

  12. Right-click the transaction with the Canceled status.
  13. Select Close.
The initial transaction is closed. The order has been correctly captured in installments.
© 2025 {'|'} All rights reserved to Systempaylegal
25.18-1.11