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Editing the user account

This action is performed by a user authorized to manage user accounts. To know more about granting this permission, contact E-commerce customer service.

 

A user can edit their account details in the Merchant Back Office. For example, they can edit the display options of their personal details by clicking on their Name > My account.

An account can be modified by a user with rights to change names, statuses and user rights (for example, access to one or several shops).

  1. Search for the user account to modify. See: Search for a user).
  2. Select the user to display their account details.
  3. Edit the desired field(s).
    • Username

      This username is associated with a password.

      When it is modified, the user receives another initial login e-mail. The user can keep their existing password for signing in

    • Title
    • First name
    • Last name
    • Timezone selected from the list
    • E-mail

      When the e-mail address is changed, the new address is immediately taken into account. To confirm that this modification is voluntary, the user receives a notification sent to their former e-mail address displaying the former and the new address.

    • Language
      The selected language if the default language set for the exchanges on your account (e.g. e-mail).
    • Phone number(s)

      It is recommended to enter a cell phone number. Your company’s security code is sent to this number and the user needs it for logging in for the first time.

    • Read only

      If the box is selected, the user is only able to view the details of the companies and/or shops that they can access. The user cannot edit anything.

    • User permissions
      You can add or delete user permissions just like when you create a user. See: Creating a user.
      • Add or remove a shop.
      • Check or uncheck the boxes with the permissions that you wish to associate with the user.
  4. Click Save.
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