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Viewing the 3D Secure authentication result

Click the 3D Secure tab.

In the Recap section, you will find:

  • The enrollment status of the payment method in the 3D Secure program
  • The authentication status of the cardholder.
  • The final status of 3D Secure process
  • The result of the payment guarantee assessment.

The other sections provide technical information on the authentication process:
  • 3D Secure v2: Indicates the authentication method of the cardholder (frictionless or challenge).
  • Authentication data: Indicates, among other things, the merchant’s preference and the reason for the error received from the authentication service in 3DS2.
  • Authentication details: lists the various events that occurred during authentication.

Here is how to interpret this information according to the different use cases.

  • Transaction with successful strong authentication
  • Transaction with successful frictionless authentication
  • Transaction with failed 3D Secure authentication
  • Transaction with a technical error during the authentication
  • Payment session expiration
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