FAQ Mobile Application

• What is the use of the Payment order application?
• Login
  • How do I log into the application for the first time?
  • How do I change my password?
  • I forgot my password. What should I do?
  • Your connection has been denied?
  • When should I change de password?
• Creating and sending a payment order
• Share and follow
  • How to share the payment link?
  • What are the differences between the submission channels managed by the gateway and those managed by the phone?
  • How do I know if my link has been received?
  • How do I know if my link has been paid?
• Settings
  • How to switch from TEST mode to PRODUCTION mode via the mobile application?
  • How to change the language in the application?
  • How do I customize my order creation path via the application preferences?
  • Why choose the type of payment order to generate?
  • What is the express mode?
  • How can I change the shop in my application?
• Others
  • How to optimize the management and follow-up of my payment orders?
    • How do I enable/disable payment notifications on my phone?
    • How do I find a payment order?
  • Can I change the amount of an already created payment order?
  • Can I change the expiration date of the payment order?
  • Can I cancel a payment order?
  • Can I duplicate a payment order?
  • Where can I see the details of a payment order?
  • How long do payment orders remain visible?
  • What should I do if my smartphone is lost or stolen?
  • I have a question about payment orders in general.
  • How can I see the transaction made by my buyer?
• Do you need any help?